Auto & General Pet Insurance Review 2024

Auto & General has been a trusted name in insurance for over three decades. Now, they extend their expertise to […]

Auto & General has been a trusted name in insurance for over three decades. Now, they extend their expertise to pet insurance, offering a range of plans to suit various needs and budgets. With three distinct plans, Auto & General provides coverage options that cater to different levels of care, from basic emergency protection to comprehensive wellness and diagnostic care.

Overview of Auto & General Pet Insurance

Auto & General offers three primary pet insurance plans: the Emergency Plan, Core Plan, and Premium Plan. Each plan is designed to address different levels of coverage needs, ensuring that pet owners can find a policy that fits their specific requirements. All plans are supported by Auto & General’s Service Promise, which includes dedicated support from experienced advisors and claim consultants.

Coverage Options and Benefits

Emergency Plan

Features:

  • Annual Limit: R10,000
  • Coverage Includes: Surgery and hospitalization due to accidents
  • Premium Starting At: R100 per month

The Emergency Plan is tailored for pets, especially those over nine years old, who may be at higher risk of accidents. This plan covers essential emergency services, including surgery and hospitalization. However, it does not include wellness care or routine veterinary visits.

Core Plan

Features:

  • Annual Limit: R30,000
  • Coverage Includes: Surgery, hospitalization, vet visits, third-party liability, and dignified ending (cremation)
  • Premium Starting At: R270 per month

The Core Plan offers a more comprehensive range of coverage compared to the Emergency Plan. In addition to accident-related services, it includes vet visits and third-party liability coverage up to R150,000. Wellness care is covered up to R1,000 annually, and there is a cremation benefit of up to R1,500. Discounts are available for insuring multiple petsโ€”10% for two pets and 15% for three or more.

Premium Plan

Features:

  • Annual Limit: R50,000 for surgery and hospitalization; R65,000 for diagnostics and scans
  • Coverage Includes: Comprehensive accident and illness care, diagnostics, wellness, and third-party liability
  • Premium Starting At: R400 per month

The Premium Plan provides the highest level of coverage. It includes everything in the Core Plan with increased limits for surgery, hospitalization, diagnostics, and wellness care. Specifically, it covers vet visits up to R3,600 annually, with a maximum of R1,800 per visit. Diagnostics and scans have a yearly limit of R2,500. Like the Core Plan, multi-pet discounts apply.

Comparative Overview of Auto & General Pet Insurance Plans

Coverage FeatureEmergency PlanCore PlanPremium Plan
Annual LimitR10,000R30,000R50,000 (Surgery and Hospitalization) / R65,000 (Diagnostics)
Surgery & HospitalizationCovered up to R10,000Covered up to R30,000Covered up to R50,000
Wellness CareNot CoveredUp to R1,000Up to R1,500
Vet VisitsNot CoveredUp to R1,800 per visit, R3,600 per yearUp to R1,800 per visit, R3,600 per year
Diagnostics & ScansUp to R2,000Not CoveredUp to R2,500
Third-Party LiabilityUp to R50,000Up to R150,000Up to R150,000
CremationNot CoveredUp to R1,500Up to R2,500
Multi-Pet Discount10% for 2 pets, 15% for 3 or more10% for 2 pets, 15% for 3 or more10% for 2 pets, 15% for 3 or more

Key Advantages of Auto & General Pet Insurance

  1. Flexible Plans: Options range from basic emergency coverage to comprehensive care, allowing you to choose based on your petโ€™s needs and your budget.
  2. Affordable Premiums: Starting at just R100 per month, the plans are designed to be budget-friendly while offering various levels of coverage.
  3. Discounts for Multiple Pets: Save up to 15% on premiums when insuring multiple pets.
  4. No Excess for Certain Claims: No excess fees apply for wellness, third-party liability, and dignified ending claims.
  5. Comprehensive Coverage: Especially with the Premium Plan, there is extensive coverage for a range of services including diagnostics and scans.

Potential Drawbacks

  1. High Excess for Surgery: A 25% excess applies to surgery and hospitalization claims within the first six months of coverage.
  2. Pre-existing Conditions: All plans exclude coverage for pre-existing conditions, which can limit the benefits for pets with ongoing health issues.
  3. Waiting Periods: There are various waiting periods, including 30 days for illness and minor care, and 12 months for congenital or hereditary conditions on the Core and Premium plans.

Conclusion

Auto & General Pet Insurance provides a robust set of options for pet owners seeking comprehensive care for their animals. With plans designed to cover a wide range of needs from emergency accidents to ongoing wellness and diagnostics, pet owners can find suitable coverage that fits their specific circumstances. The variety of plans, combined with flexible discounts and comprehensive benefits, makes Auto & General a strong contender in the pet insurance market. However, potential policyholders should be aware of the excess fees and waiting periods associated with the policies to make an informed decision.